Privacy Policy

Introduction

This Privacy Policy explains how Dam Defenders ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services. By using our website or providing your information to us, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information collected automatically when you visit our website.

Information you provide: When you request a free estimate, contact us, or schedule a service, we may collect your name, email address, phone number, and property address.

Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and the referring website address.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing free estimates.
• Scheduling and performing installation and maintenance services at your property.
• Sending service reminders, appointment confirmations, and important notifications.
• Improving our website, services, and customer experience.
• Complying with legal obligations and protecting our rights.

How We Share Your Information

We do not sell your personal information. We may share your information with the following parties, only as necessary to operate our business and provide our services:

• Service providers who help us operate our business, such as web hosting and analytics providers.
• Contractors and technicians who perform installation or maintenance services at your property.
• Legal authorities when required by law, court order, or to protect our rights and safety.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect certain features of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect about you and how it is used.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information.
• The right to non-discrimination for exercising your privacy rights.

We do not sell personal information. To exercise any of these rights, please contact us using the information below. Residents of other states may have similar rights under their state's privacy laws.

Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on this page and revise the "Last reviewed" date. We encourage you to review this page periodically.